September
09 We
asked 50 Service Users picked at random to complete a
short survey regarding the quality of service that they
receive. Overall 84% of the replies received rated
their service as either excellent or good.
September
08
We
asked 50 Service Users picked at random to complete a
short survey regarding the quality of service that they
receive. Overall 100% of the replies received rated
their service as either excellent or good.
September
07
We
asked 50 Service Users picked at random to complete a
short survey regarding the quality of service that they
receive. Overall 100% of the replies received rated
their service as either excellent or good.
Summary
of results as follows:
| |
Sep
09 |
Sep
08 |
Sep
07 |
|
Surveys
Sent
|
50 |
|
50 |
|
50 |
|
|
Surveys
Returned
|
30 |
60% |
29 |
58% |
27 |
54% |
| Of
the surveys returned the number of Service Users
rating the service they receive as: |
| Excellent |
20 |
67% |
18 |
62% |
17 |
63% |
| Good |
5 |
17% |
11 |
38% |
10 |
37% |
| Average |
3 |
10% |
0 |
0% |
0 |
0% |
| Poor |
0 |
0% |
0 |
0% |
0 |
0% |
| Unanswered |
2 |
7% |
0 |
0% |
0 |
0% |
|
